GDPR

Data Protection Policy

The protection of personal data is a priority. This Privacy Policy explains how information is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is:

Pedro Moreira

Email: pem@novek.pt

Telephone: +351 916 000 257

2. Data Collected

The following personal data may be collected:

Name

Email address

Telephone number

Other data voluntarily provided by the data subject

3. Purpose of Processing

The data collected is intended for:

Provision of services

Customer management

Customer communication and support

Sending commercial information (when authorized)

4. Legal Basis

Data processing is based on:

Execution of a contract

Compliance with legal obligations

Consent of the data subject

Legitimate interest of the controller

5. Data Sharing

Data may be shared with third parties when necessary, namely:

Payment platforms (e.g., Stripe, PayPal)

Shipping companies and services Logistics

E-commerce platform (e.g., Shopify)

Email marketing and analytics tools

Some of these providers may be located outside the European Union, but adequate data protection safeguards are in place

6. International Transfers

Where applicable, we ensure that data transfers outside the European Economic Area comply with legal requirements, including standard contractual clauses approved by the European Commission.

7. Data Retention

Personal data will be retained:

During the business relationship

For the period necessary to comply with legal obligations

Until withdrawal of consent (in the case of marketing)

8. Data Subject Rights

The data subject has the right to:

Access, correct or delete their data

Limit or object to processing

Request data portability

Withdraw consent at any time

You can exercise these rights by emailing: [insert email]

9. Cookies

The novek.eu website uses cookies to improve the browsing experience, analyze traffic and personalize content. The user can manage or disable cookies in their browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss or improper disclosure.

11. Changes to the Policy

We reserve the right to update this Privacy Policy. Any changes will be published on the website.